Use case · Dentistry

6-month patient recall · automated dental campaign

Olga calls or messages patients 6 months after their last check-up. Win back clients you thought were gone for good.

Try free · 14 days

The patient comes in, pays, leaves, forgets. Six months later — a mandatory check-up is due. Olga pulls the list from Eldis and calls or messages via WhatsApp/SMS with a personalised note: “Hi Marina, this is Olga from SmileDent. It’s been 6 months since your last check-up. Shall I book a slot for you?” 25–35% confirm.

Before vs After aichat.md

BEFORE

A list of 800 patients not contacted in 6+ months. The receptionist has no time. Patients forget. Revenue lost.

AFTER

Olga works through the list, calls 50 patients/day with a natural voice + WhatsApp follow-up. 25–35% book on the spot. ~200 new appointments/month at zero additional staffing cost.

How it works in 3 steps

1

Daily Eldis sync

Olga sees patients whose last visit was more than 180 days ago. Filters for active patients (not blacklisted).

2

Calls or writes with a personalised message

Natural voice using the patient’s name + last doctor + last procedure. Answers questions and suggests an available slot.

3

Confirmation in Eldis

Direct booking, SMS confirmation, Telegram alert to you with the outcome (booked / declined / call back).

Real message examples

  • Patient confirms instantly: “Yes, Tuesday at 11:00” → booked immediately
  • Patient requests a callback in 2 weeks: Olga sets the reminder and calls again
  • Patient declines: flagged in CRM as “do not call” — removed from future campaigns

Active integrations for this application

Eldis1CMoldcell SMSOrange SMSWhatsApp Business

Frequently asked questions

How many patients does it contact per day?+

Configurable: 30/50/100 calls per day. We recommend starting at 50/day for a practice with 800–1,500 active patients. Olga calls within business hours (10:00 AM–7:00 PM on weekdays).

What voice does Olga use?+

Voice calls are not included in aichat.md plans. For AI voice, voice configuration, and phone calls we use the separate product kallina.info.

Go live in 24–48h.

14 days free. No credit card. No annual contract. Talk to Oleg before you pay — 30 minutes on Google Meet, live demo with your own agent.

Start for free