Online dental appointment booking with AI · 24/7 on Instagram, WhatsApp, and phone
Dental practices in Moldova lose 30–40% of patients to missed calls. Diana AI answers every message, books directly in Eldis, and sends an SMS confirmation under your practice’s name.
Modern patients no longer call — they message on Instagram at night, on WhatsApp during lunch break. aichat.md responds instantly in their language, asks about the specialty (general dentist · orthodontist · implantologist), checks available slots in Eldis, suggests 2–3 options and books instantly. Your operator receives a pre-confirmed patient with a complete history.
Before vs After aichat.md
The patient writes on Saturday evening via Instagram. The message goes unread until Monday morning. The patient books with a competitor.
A patient messages on Saturday evening. Diana replies in 8 seconds, suggests Tuesday at 11:00 AM or Thursday at 2:30 PM, and books instantly. SMS confirmation sent. You receive a Telegram alert on Monday: “new patient: Marina C., orthodontics, Tuesday 11:00 AM.”
How it works in 3 steps
Patient writes on Instagram
“Hi, I’d like to get my cavity checked. How much does it cost?”
Diana detects the need
Identifies “checkup + cavity” → quote 350–450 lei (checkup + X-ray + filling). Asks preferred location.
Booking in Eldis + SMS
Checks available slots, suggests 2 options, books, sends SMS “SmileDent · Tuesday 14:30 with Dr. Marina”
Real message examples
- “I have severe tooth pain — do you have any availability today?” → emergency triage, redirect to on-call dentist
- “How much does teeth whitening cost?” → quote of 1,800–2,400 lei, with installment payment options via maib/MICB
- “Do you speak Russian?” → automatic switch to RU mid-conversation, no prompting needed
Active integrations for this application
Frequently asked questions
How does it connect to Eldis?+
We have a custom bridge built by our team (no public Eldis API). It reads available slots, writes the appointment, and reads the patient’s history. Setup takes 3–5 days for your practice.
Can it handle urgent cases?+
Yes. It has a configured emergency triage: acute pain → requests a photo + symptoms → suggests an urgent same-day slot or redirects to emergency services if there is severe swelling/bleeding.
What happens if a patient writes something sensitive (allergy, complaint)?+
Instant Telegram alert sent to you with full context + suggested response. The AI never delivers a medical diagnosis — it always escalates to a real doctor.
Related apps
Go live in 24–48h.
14 days free. No credit card. No annual contract. Talk to Oleg before you pay — 30 minutes on Google Meet, live demo with your own agent.