Overview of aichat.md
aichat.md is an intelligent virtual assistant platform for businesses, developed in the Republic of Moldova and launched in 2024. The solution automates customer communication and sales processes by providing instant and personalized responses across various digital channels. Essentially, aichat.md acts as an ideal virtual employee that responds, sells, and builds relationships with customers on Facebook, Instagram, Telegram, or your own website – all 24/7, without breaks or salaries. It's the first AI assistant that understands the specifics of your business and communicates with customers in your brand's style, but on an unlimited scale (any number of simultaneous customers). Without requiring programming knowledge or complex training, aichat.md offers companies a fast and efficient way to serve their customers, transforming every interaction into a positive experience and every customer into a potential brand fan.
Advantages and Differentiators from Other Solutions
Compared to traditional chatbot platforms like ManyChat or Chatfuel, which are based on predefined scenarios and relatively limited functions, aichat.md stands out due to its advanced AI technology and the flexibility it offers. While competing solutions offer only basic automation, aichat.md utilizes multiple state-of-the-art AI models and can generate complex content – from natural voice responses to relevant images or visual content analysis. This means the aichat.md assistant can sustain much more natural and varied conversations, surpassing the rigid approach of classic chatbots. Also, the platform emphasizes extensive customization and dedicated support: companies can customize the assistant's voice and interaction style, while also benefiting from individualized technical assistance from the aichat team. In contrast, many competing solutions do not offer specialized support or advanced options (such as integrating multiple AI models, voice support, or image generation), limiting the bot's adaptability to specific business needs. All these aspects make aichat.md a superior and distinct solution in the market, capable of delivering a much more intelligent, personalized, and efficient customer communication experience than conventional chatbots.
Key Features
24/7 Conversational Automation and Multilingual Support
The AI assistant completely takes over customer conversations, from simple questions to complex requests, in whatever language they communicate. Without human intervention, the bot can handle 100% of conversations, automatically detecting the customer's language and responding instantly accordingly.
Integration with Advanced AI Models
The platform uses the most powerful AI algorithms available, being connected with technologies from leaders like OpenAI (GPT), Anthropic, Google AI, Meta AI, and others. The assistant can browse the web in real-time to search for up-to-date information.
Image Generation and Visual Analysis
In addition to text, aichat.md understands and generates visual content. The Vision feature allows it to analyze images, and the image generation module creates customized visuals.
Voice Messages and Text-to-Speech Synthesis
aichat.md can send automatically generated audio messages, using natural synthetic voices and supporting custom voices.
Lead Management and Sales Automation
Includes tools for lead management, such as Lead Scoring, automatic follow-up, and integration with SMS API services.
Business Model and Pricing
aichat.md operates on a monthly subscription model, with scalable packages (Standard, Pro, Ultra) and Enterprise options. Prices vary depending on the level of use and included features. Each subscription includes a certain number of instructions and tokens. There is also a free trial version.
Approximately $30/month, ~10,000 instructions, 1,000 tokens.
Intermediate price, more instructions and tokens.
Approximately $150/month, ~35,000 instructions, 10,000 tokens, all advanced features.
Customized, unlimited features, priority support, custom solutions.
Integration with Various Platforms
aichat.md integrates with Facebook, Instagram, Telegram, 999.md, and websites (chat widget). Integration with CRMs (e.g., amoCRM) and other services via API. Coming soon: WhatsApp and Viber.
Use Cases and Concrete Examples
E-commerce and Online Retail
Instant assistance, order processing, product recommendations, automatic notifications.
Real Estate
Answers to questions about properties, lead qualification, scheduling viewings.
Education and Training
Information about admissions, study programs, schedule, virtual tutor.
Services (HoReCa, healthcare, beauty, etc.)
Managing reservations, orders, appointments, personalized recommendations.
The Future of aichat.md
Expansion plans: WhatsApp and Viber integration, investment in R&D, partnerships with AI leaders, improved response times, expanded support for phone calls, advanced analysis of conversational data, new customization tools. Expansion into international markets.