Dental appointments booked from chat, straight into Altegio or LatePoint
Patients write whenever it suits them; the agent finds a free slot in the clinic calendar and books it.
If your clinic keeps its appointments in Altegio or in LatePoint (the booking plugin for WordPress), the agent works with them directly: it reads the services and prices, the doctors and the free slots, then creates the appointment under the patient’s name and phone number. From the same chat, patients can look up, move or cancel their appointment. The agent is not a doctor: you set it up not to give medical advice and to pass questions about symptoms to your team in your Telegram group. Every conversation stays in your aichat.md inbox.
Before vs After aichat.md
A patient writes on Instagram one evening asking for a check-up. Nobody answers until the next day, and by then they have found another clinic.
The agent answers right away, offers the real free slots from the calendar and books the visit. In the morning, reception sees it in Altegio or LatePoint and the conversation is in the inbox.
How it works in 3 steps
The patient asks for an appointment
“I’d like an orthodontist consultation next week.” They can write on your website, Instagram, Messenger or Telegram.
The agent checks the calendar
It reads services, doctors and free slots from Altegio or LatePoint and only offers options that actually exist.
The appointment is created
Once the patient picks a time and leaves their name and phone number, the appointment appears in the clinic’s system.
Example messages
- “How much is a consultation?” → the price from the service list in your booking system
- “Can I move my Thursday appointment?” → the agent finds it by phone number and offers another free slot
- “It hurts after the extraction, is that normal?” → no medical advice; the case goes to your team on Telegram
Available integrations
Frequently asked questions
Which booking systems does it work with?+
Altegio and LatePoint. If you use another system, the agent can collect the name, phone number and preferred time and send them to your team on Telegram, by e-mail or to Google Sheets, and your team makes the booking.
Do patients get a reminder before the visit?+
Yes, if you turn reminders on: the day before, the patient gets an SMS with a link to confirm or cancel the appointment. Each SMS costs 10 credits from your account.
Can the agent give medical advice?+
It shouldn’t, and you set it up not to. Questions about symptoms or treatment go to your team in your Telegram group, and a person answers the patient.
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